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Website Terms & Conditions (Providing Products)

Answer the following questions to generate your customised document. Your document is provided to you in a Microsoft Word format, allowing you to make changes if you wish.

*What is the name of the company, business or person who owns the website?

*If you require customers to register will you refer to them as 'Members' or 'Registered Users'?

Members
Registered Users
Not Applicable

On registration do you provide a member/registered user with any other unique identifier other than a password?

Yes No

What is that indentification?

eg. account number, key word.

On registration do you provide a member/registered user with any other unique identifier other than a password?

Yes No

What is that indentification?

eg. account number, key word.

*Do you wish to limit your product sales to within South Africa only?

Yes No

*If your prices change do you reserve the right to cancel the order or will you fulfil the order at the original price?

Fulfil the order Right to cancel order

*Does your website provide hyperlinks to any other website?

Yes No

*Do you wish to permit users to link to your site?

Yes No

Is such linking permitted with or without your consent?

with without

*Do you seek comments or other information from users of your website?

Yes No

*Does your website host third party material such as advertisements or endorsements?

Yes No

Product Order Details

This template expressly provides that packaging and postage will be an additional charge calculated at time of purchase. We recommend you have a webpage setting out costs of packaging and postage throughout South Africa.

*Are your prices inclusive or exclusive of VAT?

inclusive exclusive

*Within how many days do you undertake to accept or reject a customer's order?

eg. Seven (7)

*Do you wish to include a no-cancellation policy once an order has been submitted?

Yes No

*Do you provide an insurance option for delivery of product/s when customers place an order?

Yes No

This template provides that in the event of such cancellation, you immediately refund them the total amount previously debited

*Do you wish to include a cancellation provision where there has been an incorrect price listing, product description or image?

Yes No

Do you offer to reimburse the customer or replace any faulty/damaged product?

replace reimburse

*Do you undertake to exchange an undamaged & unused product after purchase?

Yes No

This template provides that while you offer an exchange, you do not give refunds.

Within how many days after purchase will you accept return of undamaged goods for exchange?

eg. Ten (10)

The template provides that proof of purchase will need to be provided.

*Do you have stores throughout South Africa where faulty, damaged or undamaged product may be returned?

Yes No

"Force Majeure" means any act, circumstance or omission over which we could not reasonably have exercised control.

*If a Force Majeure event causes delay for more than how long, do you wish to be able to terminate this agreement?

eg. Thirty (30) days

*In such an even how long would be the notice provided by you?

eg. Seven (7) days

This is for the purpose of completing a choice of law clause and will be the Provincial laws which will apply and the jurisdiction should any legal claim arise. We recommend that you insert the name of the Province either: where the Licensor has its business; or if there is more than one Province then insert the place where the Licensor and the Licensee conduct their businesses; or if the Licensor and the Licensee do not conduct their businesses in the same Province then insert the Province where the Licensor has its Head Office.

*What State/Territory/Province laws apply?